Customer service is really no place for someone like me. I fucking HATE most people.
Dear average consumer. The only way to get what you want from a customer service associate is to be NICE. If they are able to do it- they will if you’re nice. If you’re an unreasonable asshole then you’ll get as little as possible.
If you think a supervisor can do something special that a regular associate can’t do, 90% of the time you’re wrong. Other than higher concession limits -unless the person you’re talking to is just an idiot-they can do everything a supervisor can do. They brief their sup before you speak with them so if you’re an asshole the sup is gonna know before you ever speak to them that you’re an asshole and they’re not gonna wanna help either.